Tech Support

01 Apr Tech Support

 

Working in web design, we get a lot of technology related support calls. Some of them are related to the products we produce, many of them are not. Handling these tech support calls can be fun, challenging, and sometimes just plain fatiguing depending on the technological capabilities of the caller. We always do our best to help our clients arrive at the desired solution but on some occasions the path to that solution can be a long and windy one.

This cartoon depicts a 2+ hour long tech support call that I recently had with one of our clients. She had good humor throughout the call and actually suggested this topic for the comic strip. I hope anyone who has ever been lucky enough to be on either side of one of these long, tech support calls, can appreciate this cartoon.

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